Terms And Conditions

Overview

This website is operated by Charming Glow. Throughout the site, the terms “we”, “us” and “our” refer to Charming Glow. Charming Glow offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using this Site, you agree to these Terms as well as any other terms, guidelines, or rules that apply to any portion of this Site, without limitation or qualification. If you do not agree to these Terms, then you must exit the Site immediately and discontinue any use of the information or products obtainable or accessible through the Site. If you have any questions about the Terms, please contact us at info@charmingglow.in.

We provide this online catalog in order to enable you to seamlessly explore and inquire about luxury decor and lighting craftsmanship from Charming Glow.

Privacy & Data Protection

We have adopted a comprehensive Privacy Policy that you should refer to in order to fully understand how we collect, process, and safeguard your personal information. The Privacy Policy is hereby incorporated into these Terms by reference.

Electronic Communication

When you visit the Site, submit inquiry forms, or send us e-mails, you are communicating with us electronically. Also, when you request custom quotations or join our Premium Club, you are accepting our terms of service. In doing so, you consent to receive electronic communications and quotation follow-ups from us via email or WhatsApp. You agree that all notices, disclosures, and communications provided to you electronically satisfy any legal requirement that such communications be in writing.

Eligibility

No part of the site is directed to persons under the age of 13. If you are under 13 years of age, please do not use or submit personal contact information through the site at any time or in any manner without verified parental consent.

Copyright & Intellectual Property

Images of luxury items, showrooms, designs, and products posted on this site are either the exclusive property of Charming Glow or our licensed brand partners. Unless otherwise noted, all content included on this Site—including images, illustrations, designs, icons, photographs, video clips, and written text (collectively, "Charming Glow Content")—is protected by Indian and international copyright and intellectual property laws. Any unauthorized commercial reuse, scraping, or reproduction of materials on this Site is strictly prohibited and violates statutory intellectual property protections.

Warranty & Quality Assurance

At Charming Glow, every decorative piece, electronic lamp, and botanical floral arrangement is meticulously vetted for supreme craftsmanship. If you experience any technical or quality discrepancy with your ordered product, please reach out to our dedicated support executives at info@charmingglow.in. Our product replacement and warranty standards will govern all items purchased directly from Charming Glow.

Shipping & Delivery

When you finalize an order or custom bulk gifting package with our team, products will be packaged with rigorous safety standards and dispatched directly to the delivery coordinates you designate as the “Shipping Address” during formal communication.